Returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS:

To return an item, please email customer service at info@caribflex.com to obtain the procedure to complete your returns.   

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

All returned items are subject to inspection before a refund or exchange will be authorized.

Shipping and handling charges are not refundable.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least twenty (20) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS:

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Please Note  

• Sale items are FINAL SALE and cannot be returned.     

QUESTIONS:

If you have any questions concerning our return policy, please contact us at:

(438) 807-1384

 info@caribflex.com

Need help?

Contact us at info@caribflex.com for questions related to refunds and returns.