FAQ
CaribFlex allows restaurants, convenience/ retail stores as well as other small businesses and individuals across numerous communities within Canada to access quality Caribbean Food and Products. Our aim is to always bring the top quality products to Canada and maintain that authentic Caribbean taste abroad.
It's easy, all you have to do is fill out the contact us form and we will get back to you. We will have you set up and ready to access authentic Caribbean products.
You may contact our Customer Service Representatives via Chat/Email 24/7. You may call us from Monday through Fridays from 9:00 am to 6:00pm.
If any item is damaged/missing, please do not hesitate to contact us via chat/email/phone.
In regard to damaged items--> Please include a photo(s) of the item(s).
It is also important to provide the Name on the account and Order number so we can quickly verify your details in our system. A refund will be issued for the item(s) in question.
Yes, You will need a wholesale account to access special prices. Please contact us to get started.