Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Data Protection
We implement industry-standard security measures to protect your information.
Transparency
We're clear about what data we collect and how we use it.
Control
You have control over your data and can request changes or deletion.
📊Information We Collect
Personal Information
- Name and contact information (email, phone, address)
- Payment and billing information
- Account credentials and preferences
- Order history and purchase behavior
Technical Information
- Device information and IP addresses
- Browser type and operating system
- Website usage and analytics data
- Cookies and similar technologies
🎯How We Use Your Information
Primary Uses
Order Processing
Process and fulfill your orders, send confirmations
Customer Service
Provide support and respond to inquiries
Account Management
Manage your account and preferences
Communication
Send order updates and promotional offers
Improvement & Analytics
- Improve our website and services
- Analyze usage patterns and trends
- Develop new products and features
- Prevent fraud and ensure security
🤝Information Sharing & Disclosure
We Do NOT Sell Your Data
CaribFlex does not sell, rent, or trade your personal information to third parties for marketing purposes.
Commitment: Your personal information is never sold to advertisers or data brokers.
Limited Sharing
We may share your information only in these specific circumstances:
- Service Providers: Trusted partners who help us operate our business (shipping, payment processing)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
🛡️Data Security & Protection
Security Measures
- SSL encryption for all data transmission
- Secure data centers with physical security
- Regular security audits and updates
- Employee training on data protection
Data Retention
- Account data: Until account deletion
- Order records: 7 years (tax purposes)
- Marketing data: Until opt-out
- Analytics: 2 years maximum
⚖️Your Privacy Rights
Access & Control
- View and update your personal information
- Download your data in portable format
- Request deletion of your account
- Opt-out of marketing communications
How to Exercise Rights
Account Settings
Update preferences in your account dashboard
Email Request
Send requests to privacy@caribflex.com
Response Time
We'll respond within 30 days
🍪Cookies & Tracking Technologies
Types of Cookies
Essential Cookies
Required for website functionality
Cannot be disabled
Analytics Cookies
Help us understand website usage
Can be disabled
Marketing Cookies
Used for personalized advertising
Can be disabled
Managing Cookies
- Browser settings to control cookie preferences
- Cookie consent banner on our website
- Account settings for marketing preferences
- Third-party opt-out tools available
🔗Third-Party Services
Our website and services may integrate with third-party services. These services have their own privacy policies, and we encourage you to review them.
Payment Processors
- • Stripe (credit card processing)
- • PayPal (alternative payment)
- • Apple Pay & Google Pay
Analytics & Marketing
- • Google Analytics
- • Facebook Pixel
- • Email marketing platforms
👶Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe we have collected information from a child under 13: Please contact us immediately at privacy@caribflex.com, and we will take steps to remove such information.
🌍International Data Transfers
Data Location
Your personal information is primarily stored and processed in the United States. We may transfer data to other countries where our service providers operate.
Primary Location: United States (Miami, Florida)
Protection Measures
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by authorities
- Certification schemes and codes of conduct
📞Contact Us & Updates
Privacy Team
If you have questions about this privacy policy or need to exercise your rights, please contact us.
📧privacy@caribflex.com
📱+1 (800) CARIB-1
📮123 Caribbean Way, Miami, FL 33101
Policy Updates
This privacy policy may be updated periodically. We'll notify you of significant changes via email or website notice.
Last Updated: December 2024